Pre Order Policy

Worldwide shipping is available.

Each item is handmade and made to order ( Meaning they are NOT Pre made but are Made after purchasing) uniquely just for you. This process usually takes about 6-8 weeks depending on the item(s) in your order it is possible for your order to take longer since the product is made outside of the U.S especially during holidays. Processing time adds an additional week. Once your order is complete, you will then receive your tracking information & then your package will arrive in 3-7 business days.

We are NOT responsible for any lost or stolen packages.

All international and domestic shipment pricing is based upon weight.

International shipments may be subject to pay duties and taxes.

Pre-Order Policy and Information

Thank you for your interest in Pre-Ordering from our small business! Below we hope to answer any questions you might have regarding the Pre-Order process.

What is a Pre-Order?

Pre-Orders are items that are currently not in stock but will be released at a future date. Pre-orders can also be a product made after purchase. We offer Pre-Orders so that you will receive that item when it is released and not have to worry about it selling out and not be abe to receive it. Estimated ship dates for Pre-Orders are 2-4 weeks but around Holidays this can take longer due to the product being made out of the country and the increase in orders.

How long will it take to arrive?

Once we receive the Pre-Ordered items we will ship them to you within 2-7 business days. You will receive an email confirmation once your item has shipped with a tracking number. If you ordered numerous items in your Pre-Order we will ship once your complete order is in stock. Please note that some items may arrive before others. 

When will you charge me for my item?

To secure your item, you will be charged at the time of purchase.

Can I cancel items that I have Pre-Ordered?

Yes. Please contact us at infosupport@bornfromabove.co Please note that canceled Pre-Orders are subject to a 50% cancellation fee if your order has already been made.

Another person received the item I Pre-Ordered already. Why hasn’t mine shipped out yet?

Each person receives items at different time frames from BFA company due to our manufacturer and order volume. The time we receive a product can vary from up to 4 weeks from our Manufacturer. Please be rest assured that if you placed your order, we will ship your item as soon as we receive our shipment. Please be sure to sign up for our email and SMS newsletter where we continuously update you on shipping updates and changes to estimated ship dates.

My Pre-Order delivery date has moved out to another month. What’s going on?

Please note that Pre-Order release dates are subject to change by the manufacturer or due to international custom procedures which is 100% outside of our control. Due to stresses on the manufacturing side from the COVID-19 pandemic, shipping delays, and supply chain issues, release dates have varied constantly. We will update each item’s description, send out email alerts, and update our Pre-Order Update Page with new information as soon as we receive it from the manufacturer.

Is Pre-order worth it?

Yes, because there is no guarantee when you are ready to buy that we will be in stock, and if you have not signed up for Emails and SMS you can miss out on Restocks!